Hometree vs HomeServe for UK landlord home cover: 2026 comparison

Updated 2026-05-21 · 7 min read

Hometree and HomeServe are the two biggest UK home-cover providers a landlord is likely to evaluate. Both insure your boiler, central heating, plumbing and electrics. Where they differ is the small print: claim caps, callout fees, parts limits, and how they treat the landlord-as-customer vs the homeowner-as-customer. This guide breaks down the differences so you can pick the right one for your portfolio.

Who they cover and who they do not

**Hometree** is open to both owner-occupiers and landlords. Their landlord-specific cover includes the obligation to comply with annual gas safety inspections (the CP12) and they will book that with a Gas Safe engineer as part of the cover.

**HomeServe** also covers landlords explicitly. Their landlord plans bundle the boiler service into the annual subscription and they handle the Gas Safe paperwork directly with the tenant.

What is covered

**Hometree** breaks cover into three plans: Boiler & Controls, Boiler & Home Heating, and Complete. The Complete plan adds plumbing, drainage and electrics. There is no excess on most plans and parts and labour are included.

**HomeServe** has more granular options: separate cover for boiler, plumbing, electrics, drainage and pest control. You can build the bundle you want, which suits some portfolio landlords better, but the total monthly cost can creep up.

Both providers exclude pre-existing faults and offer a 14-day cooling-off period before cover begins.

Typical 2026 pricing for a UK landlord

**Hometree** Boiler & Controls starts around £15 per month for a standard combi boiler in a flat or two-bed house. The Complete plan typically lands at £30 to £40 per month.

**HomeServe** equivalent landlord cover sits in the same ballpark: £15 to £20 for boiler-only, £35 to £45 for full home cover. A landlord-specific discount is available through their broker partners.

Pricing varies by boiler age, property type and number of bathrooms. Always quote multiple plans before committing.

Response times and claim experience

Both providers commit to a same-day or next-day engineer response for no-heating-no-hot-water emergencies in winter. Out-of-hours response is typically 24 hours.

**Hometree** uses a network of vetted local Gas Safe engineers, which works well outside the M25 but can be slower in rural Scotland and West Wales.

**HomeServe** runs a mixed model of employed engineers and contracted ones. In London the employed network is fast; in remote areas response can lag by a day or two.

How they handle the annual gas safety certificate

**Hometree** includes the annual CP12 as part of any boiler-included plan. The engineer issues the certificate directly to the tenant on completion.

**HomeServe** includes the annual boiler service in landlord plans and will issue a CP12 if requested at the same visit. Some plans charge a small additional fee for the certificate itself; check before signing.

Which one to pick for landlords

For a **single buy-to-let** with a modern combi boiler, Hometree Boiler & Controls is usually the cheapest defensible cover with the gas safety record bundled in.

For a **multi-property portfolio** where you want bundled plumbing and electrics, HomeServe's tiered plans offer slightly more flexibility.

For an **older property with vintage heating**, Hometree's no-excess approach typically saves money on the first call-out.

Whichever you choose, do not let the cover lapse during a tenancy. The cost of a single emergency callout without cover is more than a year of premiums.

Common questions

Do these plans cover the actual gas safety certificate?
Yes for both, on most landlord plans. The engineer carries out the annual safety check and issues the CP12 record at the same visit.
Can I claim on day one?
Both have a 14-day cooling-off period and a no-claim window of 14 to 30 days before cover starts, depending on plan.
What if the boiler is over 10 years old?
Hometree typically covers boilers up to 15 years; HomeServe up to 12. After that they may require a recent service before agreeing cover.